We're Here to Help, Online or in Person
Last updated 23 October 2020
Dear clients and contacts
We understand that recent months will have provided our clients and their loved ones with many challenges, both personally and professionally.
Since March, we have continued to offer a full legal advice service to both new and existing clients, with our colleagues continuing to work remotely for much of their time. As of Monday 20 July, our offices in Reading and Henley-on-Thames have reopened for pre-arranged face to face appointments as required and where this provides the best means of us working together with our clients.
We are, of course, committed to proceeding safely and in line with Government guidance and the wellbeing of our clients, contacts and colleagues is our first priority at all times. As such, we have embarked on a series of measures to ensure that our offices are “COVID-Secure” and that we continue to meet the Government’s guidelines, including on social distancing. Further information will be provided to all clients prior to a scheduled appointment at our offices.
As I have said, we will also continue to advise clients via email, telephone and video conferencing, as we have done successfully throughout this time. Should you need to contact your lawyer or another member of our team, please do so by email or by using your lawyer’s direct telephone number, which can be found here.
If you experience any issues, please contact our main reception on 0118 951 6800 between 9.00am – 5.00pm, Monday to Friday, leaving a message if asked to do so. We will respond as soon as possible and thank you in advance for your patience.
Whilst we are looking forward to the future, our thoughts continue to remain with all those affected by the ongoing situation and our gratitude firmly lies with keyworkers on the frontline.
We are therefore delighted that our colleagues have this year chosen to "adopt" two local NHS-focused charities, The Royal Berks Charity and BIBS (Babies in Buscot Support), both based at the Royal Berkshire Hospital, succeeding two others at the forefront during the pandemic, Age UK Berkshire and The League of Friends of the Royal Berkshire Hospital.
Finally, I would like to take this opportunity to once again thank our excellent team for their hard work, dedication and professionalism.
Kind regards
Brenda Long
Chairman
