Last updated 6 January 2021
Dear clients and contacts
Since last March, we have successfully offered a full legal advice service to both new and existing clients, with our people working remotely for much of their time. We are therefore very much ready to continue providing those services during the further restrictions which we face at the moment.
Unlike in March, the Government has confirmed that the housing market will remain open and changes introduced in 2020 mean that the Courts system is far better prepared to deal with hearings and tribunals remotely where necessary.
We remain committed to proceeding safely and in line with Government guidance and the wellbeing of our clients, contacts and colleagues is our first priority at all times.
While face to face meetings will not be possible unless wholly exceptional circumstances apply, we will continue to provide advice and representation via telephone, video conferencing and/or email.
Should you need to contact your lawyer or another member of our team at any time, please do so by email or by using your lawyer’s direct telephone number, which can be found here.
Alternatively, please call our main reception on 0118 951 6800 between 9.00am – 5.00pm, Monday to Friday, leaving a message if asked to do so. We will respond as soon as possible and thank you in advance for your patience.
Clients requiring documents to be notarised should please contact firstname.lastname@example.org. Where the matter is essential and urgent, it may be possible to arrange a face to face appointment at our offices or an alternative location. See COVID-19 and Making a Notarial Appointment for further information.
Finally, I would like to take this opportunity once again to thank our excellent team for their continued hard work, dedication and professionalism.