Partner and head of our Residential Property team, Manisha Bhula, comments on the recent BBC Panorama programme, 'Undercover Estate Agent' and the subsequent media coverage in relation to particular estate agencies and the housing market.
You can view the programme, first aired on 14 July 2025, on the BBC iPlayer and read the BBC News article, 'Dubious Sales Tactics At Two Leading Estate Agencies Uncovered' for a summary of the programme's reported findings.
Manisha commented: “The alleged practices of certain large estate agencies have featured heavily in the media in the past week and were the subject of the BBC’s Panorama programme.
At Blandy & Blandy, our values are integrity, approachability and excellence. We believe in businesses working openly and transparently with their clients and would always advise anyone to seek independent advice, of any kind, from a trusted provider.
We choose not to operate any referral schemes with other firms or advisers. If Blandy & Blandy is recommended to you, it will be because that individual trusts in our reputation, expertise and experience and believes that we will always act in your best interests, whilst providing first-rate legal services and outstanding client care.”
At Blandy & Blandy, our values are integrity, approachability and excellence. We believe in businesses working openly and transparently with their clients and would always advise anyone to seek independent advice, of any kind, from a trusted provider.
We choose not to operate any referral schemes with other firms or advisers. If Blandy & Blandy is recommended to you, it will be because that individual trusts in our reputation, expertise and experience and believes that we will always act in your best interests, whilst providing first-rate legal services and outstanding client care.”
Blandy & Blandy is a leading law firm in the Thames Valley, with offices in Reading, Henley-on-Thames and Wokingham. The firm is accredited by the Law Society’s Conveyancing Quality Scheme (CQS), which is the recognised quality standard for residential conveyancing practices. Its successful approach is reflected in the excellent client feedback it continues to receive, with clients describing Blandy & Blandy’s Residential Property team as as "highly approachable", "a really safe pair of hands", "efficient, professional and friendly", "responsive and accessible" and "nothing short of exceptional" in recent online reviews.
On 17 July, the Council for Licensed Conveyancers announced a 2026 review that will “look at referral arrangements (their prevalence, value and transparency) and more broadly at compliance with the CLC’s transparency rules to ensure that the client interest remains paramount.”
For further information or legal advice, please contact law@blandy.co.uk or call 0118 951 6800.
