Blandy & Blandy received an award for conveyancing excellence at the prestigious 2017 ESTAS Awards on 20 October.
The firm’s Residential Property team received an award for the southern region, presented by TV property expert Phil Spencer, at a ceremony held at the Grosvenor House, Park Lane in front of an audience of over 300 guests.
Team head Manisha Bhula said: “We are delighted with this award; thank you to all of our clients who took the time to vote and provide feedback. A huge well done to our team, who work extremely hard to provide our clients with an excellent service.
As part of the process, clients were asked to provide detailed feedback. Below is a summary of how Blandy & Blandy compared to other firms nationally.
| Factor | Blandy & Blandy (% rated excellent) | Firms nationally (% rated excellent) |
| Overall satisfaction | 93.3 | 90.6 |
| Meeting deadlines | 93.3 | 86.2 |
| Communicating with other parties | 86.7 | 82.9 |
| Explaining the process | 93.3 | 83.1 |
| Likely to recommend the firm to others | 96.7 | 89.1 |
Simon Brown, Founder of The ESTAS, commented: “Like it or not we live in a world where the consumer decision making process is influenced more and more by customer reviews so The ESTAS provides a kite mark of excellent service for any property professional involved in the home moving process.”
Phil Spencer added: “This conveyancing industry doesn’t get enough credit for the work it does in helping millions of people around the UK and making their dreams come true and at The ESTAS we want to highlight that fact.”
Addressing the audience he said: “Those making it up on stage you can leave in the knowledge that they have achieved the highest accolade our industry can offer.”
For further information or legal advice, please contact law@blandy.co.uk or call 0118 951 6800.
