Blandy & Blandy has been widely praised in our latest annual satisfaction survey, to which nearly 400 clients kindly responded.
Chairman Brenda Long commented, “Our thanks to every client who kindly took the time to provide us with their feedback. While we are naturally proud of the excellent feedback we continue to receive, it is also valuable in helping us to maintain and further improve the services and experience we provide.”
The results
- 99% of clients rated our firm's overall service as ‘good’ or ‘excellent’.
- 99% of clients said that they would recommend our firm to others.
- 100% of clients rated our firm's approachability as ‘good’ or ‘excellent’.
- 99% of clients rated our firm's communications as ‘good’ or ‘excellent’.
- 99% of clients rated our firm's responsiveness as ‘good’ or ‘excellent’.
- 99% of client's said they felt able to make well informed decisions.
- 94% of clients felt that our firm’s services were appropriately priced.
Have your say
If you are a client and would like to share your experience, you can do so by completing our short client satisfaction survey (PDF) and/or by providing a Google Review (new or existing account required).